Shipping and delivery

The purchased item, together with the relevant invoice when required, is delivered by courier to the address specified by the customer at the time of ordering on-line. Any specific needs will have to be considered by the customer at Silvia Salvadori’s Bottega d’Arte Toscana.

Silvia Salvadori’s Bottega d’Arte Toscana guarantees the delivery of the goods within 4 (four) working days within the national territory and within 7 (seven) working days on international territory from the date of receipt of the payment. In the event that the customer chooses the way of payment by cash on delivery, payment must be made exclusively through cash or circular check, to be delivered directly to the courier upon receipt of the goods.

In case of non-delivery due to the absence of the recipient, to the address indicated by him in the order, the courier will leave a warning and will repeat a second time; if the recipient is still missing, the goods will be returned to the sender (Bottega d’Arte Toscana by Silvia Salvadori).

Couriers used

Express courier insured DHL, FEDEX and UPS

Delivery time

Italian national territory: 3/4 working days

International territory: 7 working days